SHIPPING POLICY
1. Processing Time
Orders are typically processed within 48 hours of order confirmation or payment confirmation.
2. Shipping Rates and Delivery Estimates
Shipping is free for most orders unless the order is retail or from non-service area. Delivery estimates typically range from 3 to 4 business days after order processing.
3. Shipment Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s), if applicable. The tracking number(s) will be active within 24 hours of shipment.
4. Customs, Duties, and Taxes
Khanpur Sweets is not responsible for any customs duties or taxes applied to your order. There are no taxes or additional charges applied after shipping.
5. Damages
Khanpur Sweets is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. International Shipping Policy
At this time, Khanpur Sweets does not offer international shipping. We only ship within Pakistan.
7. Returns Policy
Please refer to our Returns Policy for information about returning products purchased from Khanpur Sweets.
8. Contact Information
If you have any questions about our Shipping Policy, please contact us at info@khanpursweets.com.